Forum Discussion
Build 18875 fails to install from 18362.86
I have tried almost everything I've read in this forum and Build 18875 fails to install from 18362.86. It stops between 14% and 34%.
- Manny Alonzo
Try a clean boot prior to upgrading. This disables all non-Microsoft Services and all Startup Items shown in Task Manager. - Completely uninstalling any non-Microsoft antivirus software is also recommended with Insider builds, as it is impossible for such vendors to anticipate new changes to the Windows OS.
- A few times in Windows Insider history, it has also helped to disconnect or disable all Network adapters prior to restarting during a Windows OS upgrade (but I have not heard of needing this recently).
- There are issues with external drives or SD cards. Disconnect these if present.
- There can be long pauses with apparent inactivity. Ensure that you allow the upgrade a long time to process before intervening.
Don Cuthbert I've tried everything mentioned in your response without success. It seems a driver problem according to MS. See Attachment. I just hope they find out the fix soon.
Don Cuthbert wrote:
- Manny Alonzo
Try a clean boot prior to upgrading. This disables all non-Microsoft Services and all Startup Items shown in Task Manager.- Completely uninstalling any non-Microsoft antivirus software is also recommended with Insider builds, as it is impossible for such vendors to anticipate new changes to the Windows OS.
- A few times in Windows Insider history, it has also helped to disconnect or disable all Network adapters prior to restarting during a Windows OS upgrade (but I have not heard of needing this recently).
- There are issues with external drives or SD cards. Disconnect these if present.
- There can be long pauses with apparent inactivity. Ensure that you allow the upgrade a long time to process before intervening.
Manny Alonzo Sometimes such messages have to do with attached USB devices, or a hidden gaming anti-cheat folder that has been detected, such as BattlEye. They have indicated that even internal drives could pose an issue, due to drive letter changes during upgrade.
I have gone as far as disabling all possible devices, excluding the keyboard and mouse, before, but usually a clean boot is sufficient. I have never personally seen the message shown in your image, except when reported by others.
