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Anythingelse45's avatar
Anythingelse45
Copper Contributor
Oct 22, 2021

After Windows 11 upgrade Netflix does not stream in 4K

Need help guys. Just upgraded to Win11 and netflix does not stream on 4k at all. Everything was proper on Win10. I have 4k HDR compliant display, HDCP 2.2 compliant, Updated Gfx drivers, etc. Have the 4k plan set to High. When I search Netflix, it shows me the 4k label against the title but then it only plays 1080p.

I searched google and apparently many people are having the same issue after updating to Win 11. Does anyone have a workaround till MS can fix this issue.

  • DavidZhong's avatar
    DavidZhong
    Copper Contributor
    I have encountered the same issue. My desktop PC (9900k + RTX 3090) and my laptop (X1 Extreme Gen 2) both cannot get 4k on edge or Netflix App. Hopefully, Microsoft and Netflix can work together to solve this issue soon.
    • jwilby82's avatar
      jwilby82
      Copper Contributor
      Is there a fix for this? I had no issues when Running Windows 10 Pro but 11 Pro and also doesn't work. I have all the required hardware (i7-10700k, z490 mboard etc), hevc codec, netflix plan etc.
      • Anythingelse45's avatar
        Anythingelse45
        Copper Contributor
        MS and Netflix are supposed to be working on the issue. Cannot find any workaround for now
  • SAGAR_KHATRI's avatar
    SAGAR_KHATRI
    Copper Contributor

    Anythingelse45 Do i have to sign-in in netflix after update from windows 10 to windows 11??

    i dont have email and password to sign-in in netflix....what should i do?? will netflix logout it self or not??

    • Anythingelse45's avatar
      Anythingelse45
      Copper Contributor
      Depends, Some people didnt have to, but It asked me to sign in again. Better contact netflix and check if you have to reset the password

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