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visa1901's avatar
visa1901
Copper Contributor
Apr 14, 2019

18362 Upgrade failed due to 17763 Microsoft XPS and PDF drivers?

My Release Preview Ring 1809 (17763.404) computer can't upgrade using Windows Update directly, every time it run 100% and told me restart to install 19H1, never jumped into install screen, and the 10...
  • Inari Okami's avatar
    Apr 15, 2019

    I continue to receive this error even after removing those two virtual print drivers with pnputil.
    There are no blockers but it still blocks.

     

    UPDATE: Apparently if you use pnputil to remove those virtual print drivers, then delete compatscancache.dat in the Panther folder, then hit back and rescan, it'll then work.

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