Forum Discussion
18362 Upgrade failed due to 17763 Microsoft XPS and PDF drivers?
- Apr 15, 2019
I continue to receive this error even after removing those two virtual print drivers with pnputil.
There are no blockers but it still blocks.UPDATE: Apparently if you use pnputil to remove those virtual print drivers, then delete compatscancache.dat in the Panther folder, then hit back and rescan, it'll then work.
How did you find what driver oem92.inf points to? I'm having a similar issue but my ScanResult/CompatData says oem123.inf and oem122.inf are blocking the upgrade. What are these drivers?
----
Ok, I found the driver names with this command:
pnputil /enum-drivers
and they are printer drivers from Microsoft as old as from 2006...
tmxkn1 If it's the same virtual print drivers, they can be temporarily removed from Control Panel -> Programs and Features -> Turn Windows Features on or off -> mid-way down, Microsoft Print to PDF and Microsoft XPS Document Writer.
Simply opening each INF listed as a blocker in C:\Windows\INF will also tell you exactly what they are at the top of the file.
2006 is the listed driver date of most official inbox Windows drivers, as the date allows OEM drivers to automatically override them if they're newer. It doesn't mean they're actually that old.
- tmxkn1Apr 20, 2019Copper ContributorYes they are the same print to x drivers. After disabling them in "Turn Windows Features on or off", I have to manually delete the "compatscancache.dat" too as you mentioned in the accepted answer.