0x80070422 cant log in to insider program

Copper Contributor

windows 11 23h2 cant log into my insider account, says 0x80070422

3 Replies

@Alabamatom1963 this is the insider program forum, not activation

I apologize for the inconvenience you're experiencing with logging into the Windows Insider Program. Let's troubleshoot this issue together. Here are some steps you can follow:

1. **Check Diagnostics Settings**:
- Ensure that your **Diagnostics** settings are set to **full**. You can find this in **Settings > Privacy > Diagnostics & Feedback**¹.

2. **Disable VPN and Troubleshoot Network Settings**:
- If you're using a VPN, disable it temporarily.
- Run the **Windows Update troubleshooter** to identify and fix any issues related to Windows updates.
- Reset your **Network** and **Firewall** settings to default.

3. **Check Local Group Policy Settings**:
- Open a **Command Prompt** as an administrator.
- Run the following commands:
```
RD /S /Q "%WinDir%System32GroupPolicyUsers"
RD /S /Q "%WinDir%System32GroupPolicy"
gpupdate /force
```
- These commands will reset your Local Group Policy settings.

4. **Verify Your Account**:
- Make sure you're using the same account you used to register with the Insider program.
- If you're using a different account, select **"Use a different account"** and enter the credentials².

5. **Check Windows Insider Page**:
- Visit the [Windows Insider Page](https://insider.windows.com/en-us/) and verify your account status¹.

Remember that Insider builds are for testing purposes, so it's essential to have a good backup system in place. If you encounter any further issues, consider reaching out to the Microsoft Community or exploring other troubleshooting resources⁵⁷. Hopefully, this helps you get back on track! :smiling_face_with_smiling_eyes:

Source: Conversation with Bing, 4/19/2024
(1) The Windows Insider Program - microsoft.com. https://www.microsoft.com/en-us/windowsinsider/.
(2) Join the Windows Insider Program and manage Insider settings. https://support.microsoft.com/en-us/windows/join-the-windows-insider-program-and-manage-insider-sett....
(3) Unable to sign in to windows insider program? - Microsoft Community. https://answers.microsoft.com/en-us/insider/forum/all/unable-to-sign-in-to-windows-insider-program/0....
(4) Can't login to Windows Insider on my PC through settings.. https://answers.microsoft.com/en-us/insider/forum/all/cant-login-to-windows-insider-on-my-pc-through....
(5) The Windows Insider Program - microsoft.com. https://www.microsoft.com/en-us/windowsinsider/register.
(6) Getting started with the Windows Insider Program. https://www.microsoft.com/en-us/windowsinsider/getting-started/.
(7) I can't access Windows Insider Program - Microsoft Community. https://answers.microsoft.com/en-us/insider/forum/all/i-cant-access-windows-insider-program/cb453f74....
(8) Troubleshooting - Windows Insider Program | Microsoft Learn. https://learn.microsoft.com/en-us/windows-insider/troubleshooting.
(9) undefined. https://insider.windows.com/en-us/.
(10) undefined. https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html.