Forum Discussion
Windows 365 local admin support
If Hybrid, then treat them like any other domain-joined machine in terms as granting/controlling local admin rights. Can even do that for Azure-only machines.
However, if you are using Microsoft's network, rather than 'bring-your-own', you probably won't want to open the Firewall enough to allow incoming connections from effectively the Internet.
Perhaps you should also explain what you mean by 'connect to those pc' - just connect to the C$ share, or actually RDP onto them?
valetedo Then, in my limited experience so far, sounds like you're asking the same question as this; https://techcommunity.microsoft.com/t5/windows-365/is-it-possible-to-have-multiple-users-per-microsoft-365-cloud-pc/m-p/3207759 - not answered, but I think the answer is going to be no. After all, the license for a single machine is assigned to a single user.
That said, I just tried! And I could RDP into my Cloud PC using a different account to the one that is assigned. But, a) that account is local admin (via a Restricted Groups policy) and b) the Cloud PC is connected 'internally' via our own Azure VNET.
So, it might be possible for you, but it's a question of how you'd ensure the other user (IT support I assume) was granted rights to RDP (either added to local admins, or remote desktop users), and about allowing incoming access from an untrusted network.
Same scenario as a physical device at someone's home - can the IT support staff RDP to that device? If you can set that up (no VPN either, unless Device level one), then you can do the same for a Cloud PC.