Forum Discussion
Windows 365 App wont connect to Cloud PC
I have a weird issue that has just started (on all my devices) where Windows 365 App won't connect me to my Cloud PC. This works fine on the same device using a browser windows365.microsoft.com.
Have tried diagnostics booth at Endpoint manager end and host PC. Nothing.
have reassociated /avd files with AVD Host app - no changes
Any ideas?
- You can check the logs in %localappdata%\Temp\DiagOutputDir\Windows365\Logs on the client device for insight on which part is timing out. Azure Virtual Desktop Store App or the Remote Desktop app also seems to connect in a different way that may prove succesfull
- Hiya. Yeah oddd. I did check there and nothing other than timeout messages. The following day both devices were fine. Hard to know of it was a 'blip' or an issue on my end on the lan/ Internet. Browser was fine which suggests the app or a service but strange it affected two different devices.. Will keep monitoring... Thanks
- Try base machine restart. Even after that if windows app doesn’t connect, check whether you have any VPN installed inside the cloud pc?
Rare case uninstall and reinstall the windows app and check?
