Forum Discussion
RobQ_MVP
May 07, 2024Iron Contributor
Windows 365 App wont connect to Cloud PC
I have a weird issue that has just started (on all my devices) where Windows 365 App won't connect me to my Cloud PC. This works fine on the same device using a browser windows365.microsoft.com. ...
AlexShxW1
May 13, 2024Copper Contributor
You can check the logs in %localappdata%\Temp\DiagOutputDir\Windows365\Logs on the client device for insight on which part is timing out. Azure Virtual Desktop Store App or the Remote Desktop app also seems to connect in a different way that may prove succesfull
RobQ_MVP
May 16, 2024Iron Contributor
Hiya. Yeah oddd. I did check there and nothing other than timeout messages. The following day both devices were fine. Hard to know of it was a 'blip' or an issue on my end on the lan/ Internet. Browser was fine which suggests the app or a service but strange it affected two different devices.. Will keep monitoring... Thanks
- vigneshwaran4264Jul 28, 2024Brass ContributorTry base machine restart. Even after that if windows app doesn’t connect, check whether you have any VPN installed inside the cloud pc?
Rare case uninstall and reinstall the windows app and check?