Forum Discussion

Copper Contributor

Aug 02, 2021

Problems authenticating from Remote Desktop Client

Hello, Does anyone have any suggestions for problems connecting from the RDP client? I downloaded the app from https://windows365.microsoft.com/ and used the subscription URL. Then when I login...

enterprise

fwdLarry

Copper Contributor

Aug 28, 2021

Greg Eschinger

I have the same issue. Windows Cloud PC works in the browser. Works with remote desktop client on mac and ipad. Remote desktop client fails to authenticate at login on my windows 10 pro Azure domain connected primary work pc.

I submitted a support ticket but no solution yet.

Christian_Montoya

Microsoft

Aug 30, 2021

fwdLarry Harry_Dev - Can you confirm which credential type you're using when attempting connections from the Windows desktop client? Are you also using password (like the Android, iOS, Mac and web client), or are you using Windows Hello for Business?