Forum Discussion
every 30 min user gets disconnected w/ error ConnectionBrokenMissedHeartbeatThresholdExceeded
we have a user who is getting disconnected every 30 minutes but it reconnects within ~ 1 minute. User has been on same windows 365 cloud device for 1 year. looking in the Intune Performance (previe...
any luck troubleshooting?
Not so far. Msft support is also not sure what to do. Other RDP sessions on the user machines are fine. Accessing the CPC from the browser works fine, but using the W365 app or the RDP app drops the connection within a few minutes.