Forum Discussion
neuronetv
Apr 28, 2023Copper Contributor
windows can't use ip camera
in windows 10 settings I have set up an ip camera - it's present in the list of 'other devices' at Bluetooth & Other Devices (see attached screenshot) but the camera app can't see it and neither can...
Reza_Ameri
Silver Contributor
Are you able to pin the camera?
Do you have ability to connect to the Camera using browser like enter the IP to visit the admin panel?
Have you check with the device's manufacturer support?
Do you have ability to connect to the Camera using browser like enter the IP to visit the admin panel?
Have you check with the device's manufacturer support?
neuronetv
Apr 29, 2023Copper Contributor
yes I can ping the camera
yes I can see the live camera image in a browser and also have the admin panel
I haven't checked with the manufacturer.
the camera shows as present in windows settings/devices - see the screenshot in my OP.
it doesn't make sense that the camera app cannot detect a camera that is clearly present in windows settings
- Reza_AmeriApr 30, 2023Silver ContributorFirstly, open start and search for feedback and open the Feedback Hub app and report this issue.
Check with the device's manufacturer support and in some case you might need to install a driver or application so it could work.- neuronetvMay 01, 2023Copper Contributorik thankyou for that suggestion I've done that
- Reza_AmeriMay 01, 2023Silver ContributorWelcome, what was the response from the device's manufacturer?
If you installed any driver, try uninstall it and restart your PC and connect the device and run Windows Update and see if any driver offered through Windows Update, then install it.