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AndrewCCL
Copper Contributor
Mar 07, 2022

Windows 11 VPN not available

Hi All

 

I have an issue with the VPN client on Windows 11, its been working fine till approx. 3 weeks ago when I noticed that I didn't have the VPN option in the pop up toaster, as seen below (Also notice I can't add it either) 

I then noticed that all my VPN connections weren't showing in the settings app

I also checked in the Network Connections / Control Panel and no sign of them either

 

I then removed all the connections using PowerShell since i wasn't able to see them thinking maybe their is some corruption and proceeded to re-add VPN's. I can go through the add VPN wizard and complete it, but then it doesn't shows any of the created VPNs from the wizzard in Win11 settings or the Network Connections / Control Panel area.

 

Checking with PowerShell and I can see the various VPN's i created

 

About my Computer

 

Hardware: HP ZBook Firefly G8 (14")

 

Windows Info

Edition Windows 11 Enterprise
Version 21H2
Installed on ‎30/‎10/‎21
OS build 22000.493
Experience Windows Feature Experience Pack 1000.22000.493.0

 

Device name CCL-NB-AndrewM
Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
Installed RAM 16.0 GB (15.5 GB usable)
System type 64-bit operating system, x64-based processor

 

VPN Type I am using: SSTP

 

Updates: These are managed by our IT, I can remove them, below is current applied updates (I removed one I had been able to install which didn't change anything)

 

 

What i have done to troubleshoot

a) Removed all WAN Miniport (IKEv2, L2TP, PPOE, PPTP, SSTP) then performed search to find new hardware - Completed no issues

b) Performed DISM scan health -> No issues

b) Performed SFC /scannow - No issues

c) Tried creating a test vpn not specifying VPN type and using automatic - No change

e) Removed WireShark, OpenVPN

f) Performed a netsh process as per: https://support.microsoft.com/en-au/topic/how-to-reset-tcp-ip-by-using-the-netshell-utility-d954430c-9b11-43f0-6081-0fc9235a8b4a

 

Looking for any other ideas that could help? 

 

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