We have a few users who were recently upgraded their laptop to Dell 5510 with Windows 11. Since then they are having issues connecting to the TVs (Veon brand TV) in meeting rooms wirelessly. When we do Win Key + K to try and connect to the TV, it would connect but than immediately drop out and disconnect.
I have make sure that these laptops have had all the Windows updates and correct drivers. The odd thing is I have another 2 of the same laptops which are not affected.
The next things I am going to do is to update the firmware on the TVs. Before I do that I was wondering if anyone also experiences the same problem and would know a solution please?
Edit: Wow, just took one of the TV off the wall and it is actually using a Microsoft Wireless Display Adapter for the casting. I will need to have a look and see if there is some sort of firmware update for the device.
Edit2: Updating the firmware on the MS Wireless Display Adapter didn't resolve the problem.