Windows 11 Black screen with cursor after updating to version 22000.613

Copper Contributor

Hello everyone,

After updating to version 22000.613 I have been getting a black screen with a cursor which is only resolved after I reboot from safe mode. Any ideas?

2 Replies
Try update your graphic card driver.
Try open start and search for feedback and open the Feedback Hub app and report this issue.
Try uninstalling your graphic card driver and run Windows Update and update the one in the Windows Update.
You can also try pressing WinKey + CTRL + Shift + B (yes 4 keys), after a beep this will reset the graphic interface a few seconds later. It will attempt to reload the interface, if it works, best to still update the graphics driver.