Forum Discussion
TormyVanCool
Sep 18, 2022Copper Contributor
Small HDMI-to-VGA Adapter make very often crash Windows 11 Pro
It started almost 2 month ago. I have 3 monitors on my adapter. 1 DisplayPort: 3840 (Main) 1 HDMI: 1920 (Auxiliary) 1 VGA 1920 connected to the GPU via the HDMI-VGA adapter (Auxiliary) I a...
Reza_Ameri
Silver Contributor
Try update your drivers.
Open start and search for feedback and open the Feedback Hub app and report this issue.
You may try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Open start and search for feedback and open the Feedback Hub app and report this issue.
You may try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
TormyVanCool
Sep 19, 2022Copper Contributor
It's not possible to RUN in windows. How can I update drivers in windows if it doesn't boot?
- Reza_AmeriSep 19, 2022Silver ContributorThank you for the clarification.
In case you remove the adaptor, are you able to boot into Windows?
What is the state of your device?
Does it fail to boot?
If yes, is there any error message?
Do you have access to the installation media?- TormyVanCoolSep 19, 2022Copper ContributorRemoving the interface it boots but there are not othe external devices where to update the driver.
The driver is available (on Device Manager) only when the interface is connected.
And also I already said, when windows it's running and I connect the interface, Windows crashes, the PC tries to reboot but it's not capable.- Reza_AmeriSep 19, 2022Silver ContributorYou may remove the interface, then search for the driver in the device's manufacturer website.
Try the Clean Boot and then insert the interface and see if the problem persists?