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Mialusu's avatar
Mialusu
Iron Contributor
Aug 18, 2026

My Windows 11 Laptop says "plugged in, not charging"

My Windows 11 laptop is plugged into the AC adapter, but the battery icon shows 'plugged in, not charging' and the charge level remains stuck. I have tried different outlets and confirmed the adapter is working, yet the battery will not charge, and I am seeking troubleshooting advice.

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2 Replies

  • bwayakethy's avatar
    bwayakethy
    Iron Contributor
    Aug 19, 2026

    Open your laptop’s Battery health or Power Management settings (often via manufacturer utility or Windows Settings).

  • KapilArya's avatar
    KapilArya
    MVP
    Aug 18, 2026

    Please try these steps:

    1. Open Device Manager.
    2. Locate the primary battery installed.
    3. Right click > Uninstall.
    4. Confirm with Yes.
    5. Click Action > Scan for hardware changes.
    6. Close Device Manager.

     

    If issue still persists, try other suggestions in this step-by-step guide:

    https://www.kapilarya.com/fix-windows-11-laptop-plugged-in-not-charging

    Let us know if this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP.