I am trying to connect my laptop to a second monitor. I am doing this through a vga connection through hdmi. When I go to settings, it shows a second monitor. If I switch to the 2nd monitor only, it goes there. (I also have the audio through the 2nd monitor and it plays there.)When I try to duplicate or extend the screen, it tells me that the signal is out of range. I have tried to update the monitor driver, uninstalled and reinstalled, restarted, etc. And so far nothing is working. Is there something else that I need to do to achieve this? Sharon

Yes, finally. Changed the hz to close to the same and than the resolution at the same time and this time it popped up. Have only used it one time due to work, so will see if it works again the next time.Thanks!

statetrav What did you configure as the Hz setting? VGA to HMDI does seem like something that limits the amount of Hz.. Please try the lowest available setting first / check the specifications of the monitor.

Thank you for the response. The second monitor shows up as L1SFCBT with a hz of 59.94 (won't go lower) and the primary monitor was set at 60. I lowered that one to 40 (lowest it would go) and nothing changed. When I push everything to the 2nd monitor, it shows. But with extend or duplicate, it still says signal out of range. Is there something else on the laptop that I need to push to get it to work? This has me stumped.Sharon

Other monitors without the vga to hdmi do work on your laptop?

found another monitor that did have HDMI port, so connected to the HDMI on the laptop. It would again recognize the monitor, but would not duplicate, extend, or even push to the second monitor.

2nd Monitor | Microsoft Community Hub

Harm_Veenstra
MVP
Feb 28, 2022
statetrav What did you configure as the Hz setting? VGA to HMDI does seem like something that limits the amount of Hz.. Please try the lowest available setting first / check the specifications of the monitor.
- statetrav
  Copper Contributor
  Feb 28, 2022
  Thank you for the response. The second monitor shows up as L1SFCBT with a hz of 59.94 (won't go lower) and the primary monitor was set at 60. I lowered that one to 40 (lowest it would go) and nothing changed. When I push everything to the 2nd monitor, it shows. But with extend or duplicate, it still says signal out of range. Is there something else on the laptop that I need to push to get it to work? This has me stumped.
  Sharon
  - Harm_Veenstra
    MVP
    Feb 28, 2022
    Other monitors without the vga to hdmi do work on your laptop?

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2nd Monitor

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