Forum Discussion

priyankpawar2005's avatar
priyankpawar2005
Copper Contributor
Aug 06, 2024

Your device ran into a problem and needs to restart

Error Information: WORKER_INVALID (e4)

Summary

A WORKER_INVALID (e4) error indicates that an executive worker item was found in memory where it should not be, or a work item was queued that is currently active in the system. This issue is often caused by a device driver that has not cleaned up properly before freeing memory.

Error Details

  • Bugcheck Code: 0xE4
  • Bugcheck Arguments:
    • Arg1: 0000000000000002 (Free of queued I/O worker item)
    • Arg2: ffff970fbf8dd750 (Address of worker item)
    • Arg3: ffff970fbf8dd770 (Address of I/O worker routine)
    • Arg4: 0000000000000000 (0)

Faulting Driver

  • Driver: Qcamain10x64.sys
  • Module Name: Qcamain10x64
  • Image Name: Qcamain10x64.sys
  • Offset: 586bd

System Details

  • Process Name: System
  • OS Version: 10.0.19041.1
  • Build: vb_release
  • OS Platform: x64
  • Failure ID Hash: {660657a1-835f-cdfc-0409-a1c8fbbf1477}

below is details about error pls let me know if you have any solutions @microsoft Deleted 

  • Drizzybro1's avatar
    Drizzybro1
    Brass Contributor
    Aug 13, 2024
    Restart the Device: Sometimes, a simple restart can resolve many issues.

    Check for Updates: Ensure that your operating system and all drivers are up to date. Check for any available updates.

    Check for Hardware Issues: If you recently upgraded or changed hardware, ensure everything is properly seated and connected.
  • Jabarinni's avatar
    Jabarinni
    Copper Contributor
    Aug 23, 2024
    The error might occur if system files or the files related to the application are corrupted. This could be due to a failed update, improper shutdown, or other issues that interfere with normal file operations.

Resources