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charleyrich's avatar
charleyrich
Copper Contributor
Oct 16, 2020

Windows update broken after latest update?

Windows update installed KB4577671 the other day on a Win 10 64 bit version 1909 system.     After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" a...
charleyrich's avatar
charleyrich
Copper Contributor
Oct 25, 2020
I have already updated the bios, chipset and drivers from Asus and Intel. I tried an in place with everything but the mouse, keyboard and monitor. Unfortunately, I had the same results..it got to the end and rolled back to version 1909.
  • Spigolo's avatar
    Spigolo
    Iron Contributor
    Nov 28, 2020

    RanSG4 

     

    The commitment to keep hardware and drivers up to date is exclusively in charge to producer, thus my suggestion to contact Acer.

  • RanSG4's avatar
    RanSG4
    Copper Contributor
    Nov 28, 2020
    PC was delivered with Win10 installed and has been kept up to date throughout it’s life. If the hardware is not able to support the latest updates from MS then either Acer or MS themselves should prevent them from being installed. Apple have no problem with this approach
  • RanSG4's avatar
    RanSG4
    Copper Contributor
    Nov 28, 2020

    That should be XC-705

  • RanSG4's avatar
    RanSG4
    Copper Contributor
    Nov 28, 2020

    Spigolo it is an XC0705

  • Spigolo's avatar
    Spigolo
    Iron Contributor
    Nov 27, 2020

    RanSG4 

     

    which Acer Aspire? 

    please give me the exact model.

  • RanSG4's avatar
    RanSG4
    Copper Contributor
    Nov 27, 2020

    Spigolo 

     

    It's not hardware. I have exactly the same problem on an Acer Aspire desktop PC:


    Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz
    Installed RAM 8.00 GB (7.81 GB usable)
    System type 64-bit operating system, x64-based processor

     

    I, too, have tried all of the above with an equal lack of success.

  • Spigolo's avatar
    Spigolo
    Iron Contributor
    Oct 25, 2020

    charleyrich  

     

    At this point you'd better contact Asus support and be guided by them. 

    I suspect it's an hardware issue.

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