Windows Error Code 22 (Device manager)

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Occasional Contributor

Hi All,

 

I have been trying to install a scanner (fujitsu fi 7160) I have downloaded the relevant driver from the fujitsu website. Everything has been connected. Windows seems to pick up the device under printers and scanners but when I try to use the scanner itself within windows fax & scan or the Scan app from the Microsoft store, it does not seem to detect it. 

 

It detects the device from a split second and then disables it within device manager. Every time I try to enable it, it displays in the scan app and then is disabled straight away. The error code I receive is 22. I've tried this in multiple USB ports. Is there any reason as to why this is happening?

 

Thanks

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