Forum Discussion
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Alright will check and get back to you.
This fix should address the same issue, but will check if we have the fix with the KB or not and update this thread.
and what Client windows 10 you are using ?
Are you using any VPN in between client and server?
- Randy ByrneMar 07, 2019Copper Contributor
I did not install any "fixes". I do not know why my systems are working. I see no sign of 4482887 on my PC.
- Euclid MatMar 07, 2019Copper Contributor
I tested it with Windows 10 (with the KB) and Windows Server 2019 (with the KB) and I still experience the same problem. I'm connecting through VPN SSTP (Windows RRAS).
- Martin LarssonMar 07, 2019Copper Contributor
I do not have windows 2019 server, RDP works in lan for me, but not over internet (without vpn)
What about the others? Did this KB fix anything for you?
I have never edited the registry myself so I dont think that should be an issue.
- FerasShehadehMar 07, 2019
Microsoft
Martin you have the right version, and the fix included within this DLL.
I would advise if you check without any special configuration such as port forwarding.
check if you have one to one RDP test between windows 10 and 2019 server. does that work ?
Feras.
- FerasShehadehMar 07, 2019
Microsoft
Hello Randy,
Is this after installing the 4482887 update?
feras.
- Randy ByrneMar 06, 2019Copper Contributor
If you scroll up, I did test without VPN. I used 3 PCs with 1809 17763.316. All worked fine. No black screens.
- Martin LarssonMar 06, 2019Copper Contributor
try without vpn randy
- Randy ByrneMar 06, 2019Copper Contributor
The RDPBASE.DLL is 10.0.17763.1 (9/15/2018)
As told before, 1809 17763.316
Using NordVPN on PC2 I was able to RDP to both PC1 and PC3 (laptop). Worked fine. My Asus Merlin router is set with different ports for RDP.
All good here. <shrug>
RandyO
- Martin LarssonMar 06, 2019Copper Contributorwith port forwarding on the host side,
- Martin LarssonMar 06, 2019Copper Contributor
dll version is 10.0.17763.348.
Im using the default rdp client, not the one from store.
There is no vpn involved, open connection over the internet.