Forum Discussion

Copper Contributor

Oct 04, 2018

Solved

Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.

Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...

FerasShehadeh
Mar 05, 2019
Thanks for your update and contacting us.

If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887

install on both client and server ( source, destination)

If you still experience the issue, please do let us know. So we can help you further.

gcann

Copper Contributor

Nov 27, 2018

Ditto to all the above symptoms, 1809 version, cannot connect to any RDC enabled OS (W2008 - W2016)

Which blows, as I have several hundred RDP sessions saved. :-/

If you are in a pinch, download the remote desktop app, at least you can connect on the fly until this is fixed or until you can try the UDP disable reg settings mentioned

RDC APP: https://www.microsoft.com/en-us/p/microsoft-remote-desktop/9wzdncrfj3ps?activetab=pivot:overviewtab