Forum Discussion
Windows 10 Login Button Unresponsive, Can't Access System
When I reach the Windows 10 login screen, clicking the login button does nothing and I can't get into my system. Need help fixing this.
2 Replies
On the login screen, hold down the Shift key and click the power icon to select Restart. Once you enter Advanced Startup, go to Troubleshoot > Reset this PC, select Keep my files, and log in again.
Hi NicholasWilliams, start with the simple checks first: disconnect external USB devices, restart fully, and try the on-screen keyboard or another keyboard/mouse if possible. If the login button still does nothing, boot into Windows Recovery and try Startup Repair. You can also boot into Safe Mode to see if a driver or login extension is blocking the normal sign-in screen. If Safe Mode works, uninstall the most recent update or display/input driver that changed before the issue started.
