Forum Discussion
Richard2085
Nov 17, 2021Brass Contributor
Windows 10 install fails
I have a windows pc which originally had 8.1 installed and later upgraded to 10. Recently I was forced to restore it to it original factory settings, 8.1. I am trying to upgrade it to 10. I used th...
- Nov 23, 2021I was able to get ahold of a Microsoft support person. After a chat he had me download an older version of Windows 10 install and it worked.
Thank you for all your support. It was gratefully appreciated.
Reza_Ameri
Silver Contributor
If it is a new installation of Windows 8.1 , then try run Windows Update and download and install all updates before performing the upgrade.
Richard2085
Nov 18, 2021Brass Contributor
The workstation was restored to 8.1. I was trying to upgrade to 10. I perform an windows update and all were installed.
- Reza_AmeriNov 19, 2021Silver ContributorTry perform a Clean Boot and run the setup in this mode and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd- Richard2085Nov 19, 2021Brass ContributorPerformed clean reboot per guidelines.
Install get about 70 percent and fails again.