Forum Discussion
effiemariesmith
Jul 14, 2021Copper Contributor
Windows 10 and live mail
Good Morning!
I am trying to support a Windows 10 pc that also runs Windows Live Mail. All was fine until yesterday's update. It is now reporting issues with authentication and incorrect passwords. I verified the settings in the account, and reverified the passwords. Any ideas are greatly appreciated.
Thank you so much.
Effie Marie Smith
- Reza_AmeriSilver ContributorWindows Live Mail is for the previous version of Windows and is not supported in the Microsoft Edge.
We recommend you to use Mail app instead.- effiemariesmithCopper ContributorThank you, I understand. This is an older person's office pc, and he is not comfortable using the newer app. He is not using Edge at all. Thank you for your suggestion.
- Reza_AmeriSilver ContributorYou may try run it in the compatibility mode:
https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938
It might work but it is not recommended.