Tech Community Live: Windows edition
Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

USB C hub to HDMI x 2 not working

Copper Contributor

I have a 2 monitor setup and have a USB C to double HDMI connector. Everything worked fine. Had windows 10 21H1 version and in came an update to 21H2. Suddenly stopped working. Looked for possible solutions and keep hiting a wall. Any known bugs here? Have read Windows 11 has the same issue

6 Replies
Try open start and search for feedback and open the Feedback Hub app and report this issue.
Check for Windows Update and see if there are any pending updates?
Did you download or install any program before this problem started?

@Reza_Ameri checked a couple of times for updates and nothing. The only update was from 21h1 to 21h2 and some more updates came with it. Will submit the feedback tomorrow once I get back! 

@Reza_Ameri I just submitted the feedback

Thank you for sending feedback, Windows team will investigate the issue.
Try performing Clean Boot and see if the problem persists?
Have a look at:
I tried logging in as Admin but can't given it's an enterprise laptop. Do you have any other ideas? Whats' the usual TAT after logging an issue?
You may ask the administrator of your device to perform this action.
Any other troubleshooting steps would require administrator permission too.