Forum Discussion
Unknown app preventing restart
Today I tried to restart and update my laptop but there was an app called "cptmsg" preventing it from restarting. I tried googling what it is but nothing seems to explain what this is I could also ...
Hello,
I am still not sure what the app "cptmsg" is and if it's something harmful. Any info on this would be helpful as I can't find any info on it still.
Thank you!
Before shutdown your device, open task manager and check if you see any application with this name there? If yes, then right click on it and Open file location and from there you could get some clue about what is it.
Ive checked all the tabs in the task manager and I can't seem to find anything named that
I could also add that I I wanted to restart my laptop because my WiFi suddenly stopped working on my laptop and my chrome tabs mentioned something about the a firewall. I'm not sure if this info is relevant or not
Dl4085 wrote:Ive checked all the tabs in the task manager and I can't seem to find anything named that
I could also add that I I wanted to restart my laptop because my WiFi suddenly stopped working on my laptop and my chrome tabs mentioned something about the a firewall. I'm not sure if this info is relevant or not
are you using any 3rd party antivirus?
- I currently have Malwarebytes downloaded for half a year now and use it occasionally
