Forum Discussion

Copper Contributor

Sep 09, 2020

Touch pad issue

1.When ever I try to click from one field to another field touch pad is taking around 10 to15 clicks but it works fine in the same field that I can click anywhere in the same field with single click b...

VID_20200906_125837_1440x810.mp465.2 MB

Spigolo

Iron Contributor

Hi Roopi123

If it only happens in Office apps, it might be unrelated to OS.

You'd better ask here also:

https://techcommunity.microsoft.com/t5/office-365/ct-p/Office365

Roopi123

Copper Contributor

Sep 11, 2020

hiSpigolo ,

It happens with all the application

Spigolo
Iron Contributor
Sep 11, 2020
Roopi123

If you use the TAB key is focus got right away?
Can you please tell me the make and model of your notebook?
- Roopi123
  Copper Contributor
  Sep 11, 2020
  Hi Spigolo ,
  Model is dell Inspiron 3585
  And if I use tab key focus is going to intended place
  - Spigolo
    Iron Contributor
    Sep 11, 2020
    Roopi123
    
    I suppose your touchpad has an hardware issue, given also the other thread you opened.
    You should ask Dell customer service for a check.