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The Remote Desktop app stuck at splash screen

New Contributor

Just installed a fresh Windows 10 on my PC and I installed Remote Desktop app from Windows Store as before but when launching it wouldn't pass the Loading screen. I tried Uninstall/Reinstall, Reset and even give it all permissions. Please advice what I should do. The classic Remote Desktop works.






Edition Windows 10 Pro N
Version 21H1
Installed on ‎8/‎19/‎2021
OS build 19043.928
Experience Windows Feature Experience Pack 120.2212.551.0

2 Replies
best response confirmed by lukevo (New Contributor)
If it helps anyone in the future, the problem was that I was using Windows N version (without the Media Pack). Installing that package helps.

@lukevo  Installing the Media Pack also helped me to resolve the issue. Thanks for the commendable solution.