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Marvin J. McHardy's avatar
Marvin J. McHardy
Copper Contributor
Jul 29, 2017

Steelseries Merc Keyboard - Extended Keys unwanted new behaviors.

Greetings,           Recently got the Windows 10 creators update for my PC.  Aside from having to remove and rediscover my Sound Card, I am noticing this little annoying issue.   This Keyboard (MER...
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Dewey Gross's avatar
Dewey Gross
Copper Contributor
Aug 10, 2017

My Merc keyboard is still working after having this problem.  I had tried un-installing and re-installing the Mfg driver ZE_25030_NA_64.exe.  I then tried the Microsoft Mouse and Keyboard software but it didn't see a supported keyboard.  I had another gaming board installed at the time but have since removed it.  I then unplugged the Merc and plugged into a ps2 port.  It detected the Merc and installed.  At that time it started working.  It is still using the Microsoft drivers but the extended keys work properly.  Also, in devices it shows up as 2 keyboards.  I presume the one showing as Merc is the extended keyboard.

  • Robert Kleppen's avatar
    Robert Kleppen
    Copper Contributor
    Aug 10, 2017

    Thanks Dewey. I will try and use a usb to Ps2 adapter and see if that works. Based on what I looked at with the drivers, I have a feeling that useing a USB 2.0 port may also solve the issue. Unfortunatly, I dont have any usb2 ports on my system to test this out. 

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