Forum Discussion

Justin1575's avatar
Justin1575
Copper Contributor
May 09, 2021

Slow download speed on Windows 10

I've just bought a new laptop with Windows 10 home, and was downloading a few things when I noticed that downloading through the internet(Chrome, Edge, Opera) was extremely slow for some reason. I tested my internet speed, and it came out as 35Mbps but right now download speed is around 5~15KB/S. Oddly enough downloading on Steam games is much faster, 2~4MB/s. I tried downloading through my phone but sure enough my phone has the same speed through the same wifi. Is there any reason for this?

5 Replies

  • Anonymous's avatar
    Anonymous
    May 09, 2021
    Hello!
    The easiest way to start with a Windows restart, an unfinished update does the same thing!
    • Justin1575's avatar
      Justin1575
      Copper Contributor
      May 09, 2021
      Will try, but my phone also has been suffering from a download speed drop. I think it might be just server issues or something as some files actually download smoothly.
      • Anonymous's avatar
        Anonymous
        May 09, 2021
        The new computer simultaneously processes a lot of processes! such problems are normal! Good luck.
  • KapilArya's avatar
    KapilArya
    MVP
    May 09, 2021
    Hello,

    Please run Network Adapter troubleshooter from Settings app > Update & security > Troubleshoot > Additional troubleshooters. Let us know what it reports back.

    Regards.
    • Justin1575's avatar
      Justin1575
      Copper Contributor
      May 09, 2021

      I've tried it out, and the only message I got was to disconnect and reconnect. Further actions say not e nough data on the troubleshoot. VPN boosts the speed better, although not by much. I think it might be because of server locations. KapilArya 

Resources