Shutdown/restart screen is missing

Copper Contributor

Hello, my OS stopped to show shutdown/restart screen phase text (Restarting.../Shutting down...), there's just blank black screen.

Since the system restarts/shuts down it may be a cosmetic issue but also can indicate something deeper is broken, so I'd prefer to have it fixed.

There's no error messages or unusual behaviour otherwise, I'm having 23H2 updated to Moment 5 recently. Can I get some ideas what gone wrong?

2 Replies
You can try resetting your system to a previous point using System Restore or performing a clean install of Windows.
Reset Winlogon.exe: Sometimes, a corrupted Winlogon.exe file can cause issues with the shutdown/restart screen.