Forum Discussion
Reporting Feedback using Feedback Hub app in Windows 10 is always a good idea
What I mentioned was Feedback Hub is not the replacement for solution but it is additional steps. I will first share my solution and then ask them to send a feedback but sometimes it is a bug and would required investigation and in this case the only way is to file a report. Like you say it is not a two way communication but it gives data and insight to make it smarter. Not every user set to send all data to Microsoft and Feedback Hub is a good way to make sure feedback will be sent to the Windows team and others with the same issue would be able to upvote so it goes to priority.
Feedback Hub is NOT a replacement for this forum or support but it is additional steps.
What I mentioned was Feedback Hub is not the replacement for solution but it is additional steps. I will first share my solution and then ask them to send a feedback but sometimes it is a bug and would required investigation and in this case the only way is to file a report. Like you say it is not a two way communication but it gives data and insight to make it smarter. Not every user set to send all data to Microsoft and Feedback Hub is a good way to make sure feedback will be sent to the Windows team and others with the same issue would be able to upvote so it goes to priority.
Feedback Hub is NOT a replacement for this forum or support but it is additional steps.
Reza_Ameri wrote:What I mentioned was Feedback Hub is not the replacement for solution but it is additional steps. I will first share my solution and then ask them to send a feedback but sometimes it is a bug and would required investigation and in this case the only way is to file a report. Like you say it is not a two way communication but it gives data and insight to make it smarter. Not every user set to send all data to Microsoft and Feedback Hub is a good way to make sure feedback will be sent to the Windows team and others with the same issue would be able to upvote so it goes to priority.
Feedback Hub is NOT a replacement for this forum or support but it is additional steps.
Not really,
feedback hub is not helping the user, they don't usually get reply back to solve a problem.
so everything i already said, plus, the fact that if a feedback with low upvote count, gets ever viewed by someone at Microsoft and they decide whether or not drop a reply, it will be useless, because it will be too long, not in a timely fashion.
if the problem is caused by a 3rd party software, Windows team can't do anything about it, they can't change anything in Windows for that one software.
so again, feedback hub is not good suggestion.
for example, if a 3rd party software change/remove an entry in the right-click context menu of Windows then if user posts about it in feedback hub, it's not useful at all. because Microsoft can't do anything about it, because the Windows is working fine, it's the 3rd party software that made that change.
or take Photoshop as an example, if it changes something in Windows, with files, extensions, or corrupts something as a result of a bug, then posting about it in feedback hub is not useful, because again not Windows' problem.