Problem driver camera

[BurningAce]

Hello,

My camera don't work each time i have black screen but there is a light at the camera.

I have error :

I have uninstalled the driver, restart computer, erase the camera restart computer, repair windows 10 and nothing work. there is no driver on website Asus. I have the same problem with my other latop MSI.

Could you help me please, i found no solution. thank you.

[#2]

If you check with Device Manager, is there any error code for the camera driver currently installed?

[#3]

Suggest you to download the latest camera driver from the OEM website to retry.

[#4]

@Little_Joe 

I have download the OEM windows 10 ( with the program MediaCreationTool22H2) and instal again windows 10 drivers and update (and keep my files and programs) but it doesn't work. I have still black screen with camera. No error message with the camera.

I have the same problem with my MSI latop.

Could you help me please. Thank you

[#5]

There are numbers of troubleshooting steps which you may follow, have a look at:
https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-5...

[#6]

Does the Device Manager can properly identify the camera hardware? And what's the exact model of your device?