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gmath42's avatar
gmath42
Copper Contributor
Oct 11, 2021

Outlook 2019 keeps crashing with Windows 10

Outlook 2019 opens ok, downloads mail, view emails, etc.  All of a sudden it no longer downloads mail.  I can still send.  When I close Outlook it is still running.  I have to go to task manager and kill Outlook. Tried reinstalling outlook - didn't help. Made sure no large files.  Tried other fixes that I found on web.  Any suggestions?

1 Reply

  • SalmanAhmed's avatar
    SalmanAhmed
    Steel Contributor
    Oct 24, 2021

    Hi gmath42 

     

    • If the issue still exists after restarting the computer, try to repair Microsoft Office from the Control Panel.
    • If not fixed from above, open the Run command by pressing the Windows Logo + R on your keyboard, and type below command to open outlook in safe mode:

     

     

    outlook.exe /safe​

     

    After that, try to reconfigure the email account.

     

    I hope the above steps will be helpful for you, if not fixed please let me know.