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MStruzak's avatar
MStruzak
Copper Contributor
Jun 14, 2020
Solved

OneDrive issues after update to Windows 10 2004

I recently updated Windows 10 to version 2004, and after the last update-related reboot OneDrive would keep complaining about not being able to connect to Windows--required for the Files On-Demand fe...
  • Josep1190's avatar
    Josep1190
    Jun 22, 2020

    MStruzak 

     

    Hi, please check \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CldFlt\Instances

     

    After upgrade to build 2004, the DefaultInstance was set to CldFltUpper. 

     

    I changed the value as CldFlt, rebooted... And now the FOD function is back and fully functionnal.

     

    Hope this will work for you too. 

     

    I had the idea to change this value as on my professional computer, I only have one instance named CldFlt and not the CldFltUpper. 

     

     

arganoid's avatar
arganoid
Copper Contributor
Jun 16, 2020

MStruzakI have heard talk of a fix being worked on. In the meantime, I fixed it by doing the following:

 

Make 2 complete backups of everything in my OneDrive, one by copying everything in the OneDrive folder on my second PC where OneDrive still works (Windows 10 2004 has not yet been installed on there), and also by downloading everything from the OneDrive website to my main PC.

Close OneDrive app

Reset OneDrive - https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

Delete everything in the OneDrive folder

Restart OneDrive

OneDrive then synced everything successfully.

HOWEVER:

If I then re-enable Files-On-Demand, I once again get the error "OneDrive cannot connect to Windows".

If I choose “Download Files”, as I did before, it seems to work – for now.

  • Resonate1740's avatar
    Resonate1740
    Brass Contributor
    Jun 16, 2020

    arganoid Yep same results but still has the same outcome.  I want to use FOD and I cant!

Resources

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2004","id":"message:1461204","revisionNum":1,"repliesCount":54,"author":{"__ref":"User:user:698663"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Windows10space"},"conversation":{"__ref":"Conversation:conversation:1461204"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1461204"},"body@stripHtml({\"truncateLength\":200})":" I recently updated Windows 10 to version 2004, and after the last update-related reboot OneDrive would keep complaining about not being able to connect to Windows--required for the Files On-Demand fe...","body@stringLength":"3019","rawBody":"

I recently updated Windows 10 to version 2004, and after the last update-related reboot OneDrive would keep complaining about not being able to connect to Windows--required for the Files On-Demand feature (see snapshot below). 

 

 

I tried both workarounds related to cldflt.sys described in this Support article, but in my case both were checking out fine.  I finally gave in & clicked Download Files, which was supposed to disable Files On-Demand and just pull down everything that wasn't there already.  But the sync gets stuck immediately, claiming that it's downloading 1 out of 35 files (18MB total), except no matter how long I leave it, or how many times I restart OneDrive or logout & back in or restart the entire machine, it never moves forward...

 

 

To make matters worse, none of the files synced to OneDrive now open; I am using OneDrive to backup Desktop, Documents, and Pictures, so none of those files can be opened...  Here is an example of a message thrown when trying to open a PDF on my Desktop (which, by the way, is fully sync'ed, as indicated by the green check overlay on the file's icon):

 

 

Any ideas how to get out of this pickle?   

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I recently updated Windows 10 to version 2004, and after the last update-related reboot OneDrive would keep complaining about not being able to connect to Windows--required for the Files On-Demand feature (see snapshot below). 

 

 

I tried both workarounds related to cldflt.sys described in this Support article, but in my case both were checking out fine.  I finally gave in & clicked Download Files, which was supposed to disable Files On-Demand and just pull down everything that wasn't there already.  But the sync gets stuck immediately, claiming that it's downloading 1 out of 35 files (18MB total), except no matter how long I leave it, or how many times I restart OneDrive or logout & back in or restart the entire machine, it never moves forward...

 

 

To make matters worse, none of the files synced to OneDrive now open; I am using OneDrive to backup Desktop, Documents, and Pictures, so none of those files can be opened...  Here is an example of a message thrown when trying to open a PDF on my Desktop (which, by the way, is fully sync'ed, as indicated by the green check overlay on the file's icon):

 

 

Any ideas how to get out of this pickle?   

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MStruzakI have heard talk of a fix being worked on. In the meantime, I fixed it by doing the following:

 

Make 2 complete backups of everything in my OneDrive, one by copying everything in the OneDrive folder on my second PC where OneDrive still works (Windows 10 2004 has not yet been installed on there), and also by downloading everything from the OneDrive website to my main PC.

Close OneDrive app

Reset OneDrive - https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

Delete everything in the OneDrive folder

Restart OneDrive

OneDrive then synced everything successfully.

HOWEVER:

If I then re-enable Files-On-Demand, I once again get the error \"OneDrive cannot connect to Windows\".

If I choose “Download Files”, as I did before, it seems to work – for now.

","body@stringLength":"1503","rawBody":"

I have heard talk of a fix being worked on. In the meantime, I fixed it by doing the following:

 

Make 2 complete backups of everything in my OneDrive, one by copying everything in the OneDrive folder on my second PC where OneDrive still works (Windows 10 2004 has not yet been installed on there), and also by downloading everything from the OneDrive website to my main PC.

Close OneDrive app

Reset OneDrive - https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

Delete everything in the OneDrive folder

Restart OneDrive

OneDrive then synced everything successfully.

HOWEVER:

If I then re-enable Files-On-Demand, I once again get the error \"OneDrive cannot connect to Windows\".

If I choose “Download Files”, as I did before, it seems to work – for now.

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MStruzak 

 

Hi, please check \\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\CldFlt\\Instances

 

After upgrade to build 2004, the DefaultInstance was set to CldFltUpper. 

 

I changed the value as CldFlt, rebooted... And now the FOD function is back and fully functionnal.

 

Hope this will work for you too. 

 

I had the idea to change this value as on my professional computer, I only have one instance named CldFlt and not the CldFltUpper. 

 

 

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arganoid Yep same results but still has the same outcome.  I want to use FOD and I cant!

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