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martinmiciciday's avatar
martinmiciciday
Copper Contributor
Feb 13, 2020

one third of monitor become black

Hi;

When I turned on my computer, one-third of monitor become black. As you see in the picture. all things slid to right. How do I can resolve this problem? 

martinmiciciday

 

3 Replies

  • HotCakeX's avatar
    HotCakeX
    MVP
    Feb 13, 2020
    Hi,
    Which version of Windows 10 are you using?
    what type of connection/cable/port are you using to connect your monitor to your graphic card?
    what graphic card are you using?
    • martinmiciciday's avatar
      martinmiciciday
      Copper Contributor
      Feb 13, 2020

      HotCakeX 

      Windows version: 1809

      connection: VGI cable

      there is no graphic card, it's directly connected to the motherboard.

      It's DeskTop HP Compaq 8000 Elite SFF PC

      CPU: Intel Core 2 Dup   E4800 @3.00GH

      Memory: 4096 GB RAM

      DirectX version: DirectX 12

      • HotCakeX's avatar
        HotCakeX
        MVP
        Feb 13, 2020
        Thanks,
        did you install anything recently? like a software or Windows update, that triggered that issue?
        can you try connecting to the monitor using a different cable? like DVI ?
        try reinstalling graphic drivers. your motherboard must have an on-board graphic card, otherwise you wouldn't be seeing anything on your monitor 🙂

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