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Gamer Suv's avatar
Gamer Suv
Copper Contributor
Nov 07, 2021

Microsoft store download is stucked.

Hello,

 

I bought XBOX game pass for PC recently, so I was downloading Just Cause 4 Reloaded which is currently available with the game pass, however, now the download's been stuck. I left it on for 2 hours, but it kept loading. I tried resetting Microsoft store, signing out, clearing cache, restarting and everything I can. The download's stuck now, I'm not even able to cancel and restart it or just cancel the download once for all.

 

Looking forward for help.

1 Reply

  • AidenWhite's avatar
    AidenWhite
    Copper Contributor

    Terminate Windows Update Services:

    Run Command Prompt as Administrator, execute `net stop wuauserv` and `net stop bits`, then delete all files within the `C:\Windows\SoftwareDistribution\Download` folder. Finally, execute `net start wuauserv` and `net start bits`, then restart the computer.