Mar 08 2022 10:44 PM
Mar 09 2022 10:46 PM
Mar 09 2022 11:05 PM - edited Mar 09 2022 11:45 PM
Hi,
Not helpful I know (brother in-laws laptop), I believe it's Windows 8, not 100% sure what updates have taken place, they "think" it's updates to Windows 10 - it would have been an auto update as he's not technical.
No option to finish the update, literally boots to the log in screen which is the Microsoft account login linked to an email they cannot reset..
I've changed the boot sequence to boot from USB using Windows recovery but it still boots from HD. I've attempted booting in safe mode and booting to cmd, but everything I attempt asks me to select which account- only lists the one linked to ms account and then prompts for the password.
At the moment I think my only option is to remove the hardrive, put it into a caddy to copy the documents he needs, then format and do a fresh install.