Forum Discussion
Ozo123123
Nov 01, 2021Copper Contributor
Locked out of my PC! BitLocker was enabled on it's own and I have no key
Hi all, This happened on my dad's Acer 5 A515 laptop. as far as I can tell - he just opened the laptop one day and was locked out of his PC with the Bitlocker screen on. He never enabled it or s...
Ozo123123
Nov 03, 2021Copper Contributor
There's no recovery key there, I checked it already...
SalmanAhmed
Nov 03, 2021Iron Contributor
Hi Ozo123123,
If you have done any hardware-level changes with your computer as mentioned below, I would suggest you to revert back the change, it will allow you to start your Windows. So that, you can turn off Bitlocker or you can take backup the key (If you want to keep Bitlocker):
- BIOS Configuration
- Enable/Disable Secure Boot
- Boot Order, UEFI to Legacy
- TPM Disable/Enable
- Add/Remove New Hard Disk/SSD