10-13-2020 03:25 AM - edited 10-13-2020 03:32 AM
Hi there,
My Lenovo H50-50 90B6 has Crashed after updating Windows on 09/10/2020. Only thing it shows on the Desktop is Lenovo Logo. I have tried contacting Microsoft many times with no help whatsoever. I am shocked to see that such a big company does not have a working Technical Support Line to assist home users. They had business Technical Support but the guy was hopeless. Due to working from home restrictions, i am unable to perform my work duties and causing me a lot of financial loss and stress.
Is there some help i can get?
10-13-2020 08:32 AM
What are you seeing at the moment?
Are you able to boot into your PC?
Is there any error message?
How long it has been in this situation?
10-13-2020 08:45 AM
10-13-2020 04:29 PM
@Reza Ameri All i can see is Levovo on the Desktop. Tried rebooting by pressing F2 and F12 but doesn't come with the options to reboot. Unfortunately, i am not very tech savy person so don't know the terminology of computer science.
10-13-2020 04:30 PM
@Kam All i can see is Levovo on the Desktop. Tried rebooting by pressing F2 and F12 but doesn't come with the options to reboot. Unfortunately, i am not very tech savy person so don't know the terminology of computer science.
10-13-2020 04:31 PM
10-14-2020 10:17 AM
Press Power option for ten seconds and it will force shutdown and then turn on your PC.