Lenovo H50-50 Crashed after updating Windows on 09/10/2020

%3CLINGO-SUB%20id%3D%22lingo-sub-1774314%22%20slang%3D%22en-US%22%3ELenovo%20H50-50%20Crashed%20after%20updating%20Windows%20on%2009%2F10%2F2020%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1774314%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%2C%3C%2FP%3E%3CP%3EMy%26nbsp%3BLenovo%20H50-50%2090B6%20has%20Crashed%20after%20updating%20Windows%20on%2009%2F10%2F2020.%20Only%20thing%20it%20shows%20on%20the%20Desktop%20is%20Lenovo%20Logo.%20I%20have%20tried%20contacting%20Microsoft%20many%20times%20with%20no%20help%20whatsoever.%20I%20am%20shocked%20to%20see%20that%20such%20a%20big%20company%20does%20not%20have%20a%20working%20Technical%20Support%20Line%20to%20assist%20home%20users.%20They%20had%20business%20Technical%20Support%20but%20the%20guy%20was%20hopeless.%20Due%20to%20working%20from%20home%20restrictions%2C%20i%20am%20unable%20to%20perform%20my%20work%20duties%20and%20causing%20me%20a%20lot%20of%20financial%20loss%20and%20stress.%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20some%20help%20i%20can%20get%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1775620%22%20slang%3D%22en-US%22%3ERe%3A%20Lenovo%20H50-50%20Crashed%20after%20updating%20Windows%20on%2009%2F10%2F2020%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1775620%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F829787%22%20target%3D%22_blank%22%3E%40Dharamvir_Nagpal%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20are%20you%20seeing%20at%20the%20moment%3F%3C%2FP%3E%3CP%3EAre%20you%20able%20to%20boot%20into%20your%20PC%3F%3C%2FP%3E%3CP%3EIs%20there%20any%20error%20message%3F%3C%2FP%3E%3CP%3EHow%20long%20it%20has%20been%20in%20this%20situation%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi there,

My Lenovo H50-50 90B6 has Crashed after updating Windows on 09/10/2020. Only thing it shows on the Desktop is Lenovo Logo. I have tried contacting Microsoft many times with no help whatsoever. I am shocked to see that such a big company does not have a working Technical Support Line to assist home users. They had business Technical Support but the guy was hopeless. Due to working from home restrictions, i am unable to perform my work duties and causing me a lot of financial loss and stress. 

Is there some help i can get?

6 Replies

@Dharamvir_Nagpal 

What are you seeing at the moment?

Are you able to boot into your PC?

Is there any error message?

How long it has been in this situation?

@Dharamvir_Nagpal
Like @Reza_Ameri-Archived has stated, try bootting then reset your PC.

@Reza_Ameri-Archived All i can see is Levovo on the Desktop. Tried rebooting by pressing F2 and F12 but doesn't come with the options to reboot. Unfortunately, i am not very tech savy person so don't know the terminology of computer science. 

 

@Kam All i can see is Levovo on the Desktop. Tried rebooting by pressing F2 and F12 but doesn't come with the options to reboot. Unfortunately, i am not very tech savy person so don't know the terminology of computer science. 

Oh that's okay. Even I only learned to reboot from my dad.

@Dharamvir_Nagpal 

Press Power option for ten seconds and it will force shutdown and then turn on your PC.