Aug 12 2020 01:47 PM - edited Aug 12 2020 01:49 PM
Hi everybody,
Since a couple of days, Windows announced me that I must change my version with the newest one. Today, I've sacrificed all day long my pc letting it install its new version and its updates (already!).
Since I resumed work, I cannot browse anymore my folders, or file explorer, nor may I open/save files in/from Word, Excel, etc. The file control remains empty for hours, as in this caption:
Aug 12 2020 11:54 PM
Aug 13 2020 03:18 AM
@Kapil Arya thank you for your reply.
Unfortunately, I cannot provide you this info. Winver too displays an empty screen:
Best regards,
Christian Mancas
Aug 13 2020 03:36 AM
Aug 13 2020 04:33 AM
Hello @cmancas,
I recommend you to perform repair upgrade and see if that helps:
https://www.kapilarya.com/how-to-repair-windows-10-using-in-place-upgrade
Let me know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
Aug 13 2020 09:31 AM
Solution@Kapil Arya thank you again!
Fortunately, I did not need to do any repair.
After restarting the system 3-4 times, it finally started to fix the hdd and, after some 2h, the system restarted normally. I guess that the final step of the latest update (cleaning up...) destroyed the file management indexing system.
Here is the winver screen now:
Thank you for your time!
Christian Mancas
Aug 14 2020 01:22 AM
Glad this is resolved, thanks @cmancas for the update!
Aug 14 2020 11:01 AM