SOLVED

Latest Win 10 version

Highlighted
Occasional Contributor

Hi everybody,

 

Since a couple of days, Windows announced me that I must change my version with the newest one. Today, I've sacrificed all day long my pc letting it install its new version and its updates (already!).

Since I resumed work, I cannot browse anymore my folders, or file explorer, nor may I open/save files in/from Word, Excel, etc. The file control remains empty for hours, as in this caption:

 

cmancas_0-1597265243536.png

 

 

8 Replies
Highlighted

Hello @cmancas,

 

What is the version you've right now? Run winver command to find it. 

 

Regards.

Highlighted

@Kapil Arya thank you for your reply.

 

Unfortunately, I cannot provide you this info. Winver too displays an empty screen:

 

cmancas_0-1597313492890.png

 

Best regards,

Christian Mancas

Highlighted

Tool to upgrade this PC to Windows 10 (click to show more or less information)
https://www.microsoft.com/en-gb/software-download/windows10

Sometimes it helps to update again, here a tool from microsoft ... maybe it will help you.

Nikolino
I know I don't know anything (Socrates)

Highlighted

Hello @cmancas,

 

I recommend you to perform repair upgrade and see if that helps:

 

https://www.kapilarya.com/how-to-repair-windows-10-using-in-place-upgrade

 

Let me know if this helps! 

 

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

Highlighted
Best Response confirmed by Kapil Arya (MVP)
Solution

@Kapil Arya  thank you again!

 

Fortunately, I did not need to do any repair.

 

After restarting the system 3-4 times, it finally started to fix the hdd and, after some 2h, the system restarted normally. I guess that the final step of the latest update (cleaning up...) destroyed the file management indexing system.

 

Here is the winver screen now:

 

cmancas_0-1597336221626.png

 

Thank you for your time!

Christian Mancas

Highlighted

Glad this is resolved, thanks @cmancas for the update!

Highlighted

@Kapil Arya my pleasure!

 

Have a fine weekend!

Christian

Highlighted