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B_Van_Spanje's avatar
B_Van_Spanje
Brass Contributor
Dec 09, 2020

Error message in December 2020 monthly Windows update.

When I went to update my WIndows 10 HP desktop for the monthly security updates, I got the following message. What should I do to resolve this?
  • B_Van_Spanje's avatar
    B_Van_Spanje
    Brass Contributor
    Feb 08, 2021

    HotCakeXI never got this solved. Did all of these steps and when I ran into the same problem with the January 2021 update, I had to refresh my computer. Now it's working better with the updates.

    • HotCakeX's avatar
      HotCakeX
      MVP
      Feb 08, 2021
      Good call,
      when you did the refresh/reset, did you choose to keep personal files and settings or deleted them?
      • B_Van_Spanje's avatar
        B_Van_Spanje
        Brass Contributor
        Feb 08, 2021

        HotCakeXRefreshing means that you keep all your files and it returns the PC to the way it come out of the factory. You keep your files, but have to reinstall most of the programs you installed after you did the initial set up to get to the desktop screen.

         

        Resetting means your hard drive is wiped clean and all your files disappear and you get a bare basic version of windows. Any programs that came with your computer are removed.

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