SOLVED

Dell OptiPlex 7060 Audio Issue

%3CLINGO-SUB%20id%3D%22lingo-sub-2880677%22%20slang%3D%22en-US%22%3EDell%20OptiPlex%207060%20Audio%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2880677%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20Microsoft%20teams%20with%20windows%2010%2C%20whenever%20i%20use%20the%20team%20meeting%2C%20my%20microphone%20is%20not%20functioning%2C%20is%20there%20anything%20to%20troubleshoot%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2880706%22%20slang%3D%22en-US%22%3ERe%3A%20Dell%20OptiPlex%207060%20Audio%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2880706%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1194938%22%20target%3D%22_blank%22%3E%40iannoronha%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20go%20through%20the%20below%20link%2C%20I%20hope%20you%20will%20find%20it%20useful.%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fwindows%2Ffix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fwindows%2Ffix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2880878%22%20slang%3D%22en-US%22%3ERe%3A%20Dell%20OptiPlex%207060%20Audio%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2880878%22%20slang%3D%22en-US%22%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F740862%22%20target%3D%22_blank%22%3E%40SalmanAhmed%3C%2FA%3E%3CBR%20%2F%3EI've%20done%20the%20troubleshooting%20from%20your%20shared%20link%20but%20my%20issue%20not%20resolved.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2880946%22%20slang%3D%22en-US%22%3ERe%3A%20Dell%20OptiPlex%207060%20Audio%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2880946%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1194938%22%20target%3D%22_blank%22%3E%40iannoronha%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20seems%20that%20there%20is%20an%20issue%20with%20your%20device%20driver%2C%20please%20initiate%20windows%20update%20process%20to%20update%20your%20audio%20driver%2C%26nbsp%3B%3CSPAN%3Eall%20the%20known%20drivers%20come%20with%20Windows%20updates.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hi, 

 

I am using Microsoft teams with windows 10, whenever i use the team meeting, my microphone is not functioning, is there anything to troubleshoot? 

7 Replies
@SalmanAhmed
I've done the troubleshooting from your shared link but my issue not resolved.

Hi @iannoronha 

It seems that there is an issue with your device driver, please initiate windows update process to update your audio driver, all the known drivers come with Windows updates.

Hi,
I run windows update , however it did't update the driver and issue not yet resolved.
best response confirmed by iannoronha (Occasional Contributor)
Solution

Hi @iannoronha

 

I would suggests to download the latest version of the driver direct from the manufacturer's website:

https://www.dell.com/support/home/en-ae/product-support/product/optiplex-7060-desktop/drivers

 

SalmanAhmed_0-1635245160984.png

 

@SalmanAhmed
Issue resolved for me, thank you so much for your help, i really appreciate it.

Hi @iannoronha,

I'm glad to hear that the above solution was helpful for you. Thank you so much for your feedback.
-Salman