05-26-2020 02:03 AM - edited 05-26-2020 02:08 AM
05-26-2020 04:11 AM
Hello,
What exactly happens now when you start the machine? After manufacturer's logo screen, what do you see?
If you use a bootable USB for fresh install, do you see the SSD partitions to install?
If you've not used bootable USB till now, you must create it using another system to try making clean install with that. While making clean install, you can format the drive first and then install Windows.
Regards.
05-26-2020 08:14 AM
05-26-2020 11:04 PM
In that case, I would suggest you to take the machine to nearest computer repair shop and let the technician confirm that drive is not malfunctioned. If the drive is okay, technician can help you to get it formatted, so you can make clean install then.
Good luck!
05-27-2020 02:11 AM
05-27-2020 03:16 AM
05-30-2020 05:45 AM
@Kapil Arya I would prefer to do this with your help so I can learn something. Cant I wipe the drive from command line and start over with a fresh install disk?
06-01-2020 03:52 AM
Hi @glmoore001,
Yes, you can wipe drive using Command Prompt. Also, when you opt for clean install, the wizard gives you option to select and format drive on which you want to install Windows.
If you can access Command Prompt, execute these commands (replace # with actual drive number):
diskpart
list disk
select disk #
clean
create partition primary
format fs=ntfs
Once succeeded close Command Prompt.