Can not print from MS Edge

%3CLINGO-SUB%20id%3D%22lingo-sub-2699921%22%20slang%3D%22en-US%22%3ECan%20not%20print%20from%20MS%20Edge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2699921%22%20slang%3D%22en-US%22%3E%3CP%3EI%20can%20no%20longer%20print%20from%20internet%20sites%20or%20pdf%20files%20opened%20through%20Edge.%20I%20have%20gone%20through%20every%20trouble%20shooting%20instruction%20list%20in%20the%20list%20posted%20MS%20Community%20pages.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can%20successfully%20print%20from%20any%20other%20application%20including%20all%20MS365%20and%20professional%20products%20with%20no%20problems--%20I%20can%20print%20test%20pages%20no%20problem.%20I%20can%20print%20successfully%20from%20the%20same%20sites%20I%20can't%20from%20Edge%20when%20I%20am%20using%20the%20Chrome%20browser%20instead.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPLEASE%20HELP--%20I%20never%20had%20this%20problem%20previously.%20I%20would%20just%20start%20using%20Chrome%20as%20my%20new%20default%20browser%20but%20I%20am%20a%20Microsoft%20Employee%20and%20would%20like%20to%20stay%20loyal.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20issue%20is%20on%20my%20Surface%20Pro%206%20personal%20device%20so%20I%20can%20not%20call%20the%20Microsoft%20Help%20Desk%20for%20support%20b%2Fc%20I%20am%20not%20having%20this%20problem%20on%20my%20MS%20issued%20Surface%20Book%20device.%20The%20MS%20Help%20Desk%20does%20not%20support%20personal%20devices.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20printer%20trouble%20shooter%20shows%20a%20problem%2C%20but%20it%20lists%20all%20%22incidents%22%20as%20%22not%20detected.%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20tried%20Cancel%20All%20print%20jobs%20when%20I%20try%20to%20print%20through%20Edge%20and%20it%20just%20gives%20an%20%22error%22%20message%2C%20to%20reboot--%20does%20not%20help.%20I%20have%20verified%20I%20have%20all%20the%20current%20drivers.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENo%20other%20print%20issues%20with%20the%20exception%20of%20trying%20to%20print%20through%20Edge.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2717785%22%20slang%3D%22en-US%22%3ERe%3A%20Can%20not%20print%20from%20MS%20Edge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2717785%22%20slang%3D%22en-US%22%3EThis%20board%20is%20for%20things%20related%20to%20Microsoft%20Learn%20and%20Microsoft%20Certifications.%20I%20would%20recommend%20reaching%20out%20on%20the%20Windows%20Community%20%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fwindows%2Fct-p%2FWindows10%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fwindows%2Fct-p%2FWindows10%3C%2FA%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

I can no longer print from internet sites or pdf files opened through Edge. I have gone through every trouble shooting instruction list in the list posted MS Community pages.

 

I can successfully print from any other application including all MS365 and professional products with no problems-- I can print test pages no problem. I can print successfully from the same sites I can't from Edge when I am using the Chrome browser instead.

 

PLEASE HELP-- I never had this problem previously. I would just start using Chrome as my new default browser but I am a Microsoft Employee and would like to stay loyal.

 

This issue is on my Surface Pro 6 personal device so I can not call the Microsoft Help Desk for support b/c I am not having this problem on my MS issued Surface Book device. The MS Help Desk does not support personal devices.

 

The printer trouble shooter shows a problem, but it lists all "incidents" as "not detected."

 

I have tried Cancel All print jobs when I try to print through Edge and it just gives an "error" message, to reboot-- does not help. I have verified I have all the current drivers.

 

No other print issues with the exception of trying to print through Edge.

 

1 Reply
This board is for things related to Microsoft Learn and Microsoft Certifications. I would recommend reaching out on the Windows Community
https://techcommunity.microsoft.com/t5/windows/ct-p/Windows10