Can not print from MS Edge

Occasional Visitor

I can no longer print from internet sites or pdf files opened through Edge. I have gone through every trouble shooting instruction list in the list posted MS Community pages.

 

I can successfully print from any other application including all MS365 and professional products with no problems-- I can print test pages no problem. I can print successfully from the same sites I can't from Edge when I am using the Chrome browser instead.

 

PLEASE HELP-- I never had this problem previously. I would just start using Chrome as my new default browser but I am a Microsoft Employee and would like to stay loyal.

 

This issue is on my Surface Pro 6 personal device so I can not call the Microsoft Help Desk for support b/c I am not having this problem on my MS issued Surface Book device. The MS Help Desk does not support personal devices.

 

The printer trouble shooter shows a problem, but it lists all "incidents" as "not detected."

 

I have tried Cancel All print jobs when I try to print through Edge and it just gives an "error" message, to reboot-- does not help. I have verified I have all the current drivers.

 

No other print issues with the exception of trying to print through Edge.

 

1 Reply
This board is for things related to Microsoft Learn and Microsoft Certifications. I would recommend reaching out on the Windows Community
https://techcommunity.microsoft.com/t5/windows/ct-p/Windows10