Bluetooth Headphone Driver Issue After Latest Update

New Contributor

Hi,

My AKG Y100 bluetooth was working perfectly for both music and voice on my laptop. After new update, it is connected and I can hear audio but I can't send my voice. It means microphone function is not working. Under Sound settings, I can see headphones are listed. On clicking Connect button, nothing happened. There is a red downward arrow besides the logo of the headphones.Capture.PNG

I tried to update the drivers, uninstalled and reinstalled it. Nothing helped. The same headphone works perfectly with my cellphone. It means there is no issue with the headphone itself. I tried headphone with another laptop, found the same issue. Permission is granted for for the microphone for PC as well as apps. Any help is greately appreciated. 

Thanks!

1 Reply
Hi,
you've posted your topic in Cortana community,
Windows 10 community is here:
https://techcommunity.microsoft.com/t5/windows-10/ct-p/Windows10