Dec 08 2020 03:14 AM
Today i logged into my pc and there was nothing but a black screen and a cursor. I tried looking it up but it wasnt helpful. Please help!
Dec 08 2020 04:18 AM
SolutionHi,
"press and hold the power button on your PC for 10 seconds to turn it off. wait few seconds, Then press and release the power button to turn your PC back on."
if that doesn't fix it, please take a look at this support page for further troubleshooting:
Dec 09 2020 02:04 AM
@HotCakeX Thanks, the link you provided helped a lot. There was a virus that shut-down File Explorer, I restarted it and removed the virus.
Dec 08 2020 04:18 AM
SolutionHi,
"press and hold the power button on your PC for 10 seconds to turn it off. wait few seconds, Then press and release the power button to turn your PC back on."
if that doesn't fix it, please take a look at this support page for further troubleshooting: