Forum Discussion
cliff brock
Aug 23, 2021Copper Contributor
automatic display update
The above display adapter comes up automatically. I delete it, install MS default display and it comes right back whenever I am connected to net. Unplug net and both my monitors come right up. ...
Spigolo
Iron Contributor
Which is the exact model of your computer?
How do you connect both monitors? Which cable at which port?
How do you connect both monitors? Which cable at which port?
cliff brock
Aug 24, 2021Copper Contributor
dell 8930. Assus, #1, HDMI1, Sceptre #2, HDMI3 (arc)
- SpigoloAug 25, 2021Iron Contributor
Apparently this computer only has 1 HDMI port:
https://www.dell.com/en-us/shop/computer-desktop-dell/tower-xps/spd/xps-8930-desktop
Did you add any device? Did you try to connect the secondary monitor with DVI?
I suppose you should also investigate with Dell support.
- cliff brockAug 25, 2021Copper Contributorthanks. one hdmi. one arc. i came out to asus with hdmi 1 and sceptre with arc. worked for months until july 21 update or thereabouts. not sure when it crashed. I guess i will do a factory reset. thanks for trying to help. cliff
- SpigoloAug 25, 2021Iron Contributor
If you wanna help me to help you, you'd better answer to my questions.
Ad stated, get in touch with Dell support: they might know more than us.