Forum Discussion
dwhitlock
Jul 09, 2019Copper Contributor
After installing Windows 10, version 1903 now the computer won't shutdown it just logs off
After installing Windows 10, version 1903 now the computer won't shutdown it just logs off? Edition: Windows 10 Pro Version: 1903 OS Build: 18362.207
- Jul 09, 2019
SarinBarnabas Thank you
I have now resolved this by following this article https://support.microsoft.com/en-us/help/3211190/fast-startup-causes-hibernation-or-shutdown-to-fail-in-windows-10-wind
- Open the Run box. To do this, press the Windows logo key‌ +R.
- Type regedit, and then press Enter.
- Locate and click the following registry entry:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\
- From the pane on the right, verify the contents under the DumpFilters registry value.
- Remove everything and make sure that "dumpfve.sys" is the only value listed.
- Exit Registry editor.
- Restart the computer to enable Fast Startup.
SarinBarnabas
Copper Contributor
As a workaround, you could disable the fast startup by following the instruction below:
- Navigate to Control Panel\All Control Panel Items\Power Options\System Settings.
- Click on the text which says "Change Settings that are currently unavailable".
- Uncheck "Turn on fast startup (recommended)".
- click "Save changes" at the bottom of the screen.
Restart your computer to check whether the Windows 10 computer can't shut down problem gets fixed.
dwhitlock
Jul 09, 2019Copper Contributor
SarinBarnabas Thank you
I have now resolved this by following this article https://support.microsoft.com/en-us/help/3211190/fast-startup-causes-hibernation-or-shutdown-to-fail-in-windows-10-wind
- Open the Run box. To do this, press the Windows logo key‌ +R.
- Type regedit, and then press Enter.
- Locate and click the following registry entry:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\
- From the pane on the right, verify the contents under the DumpFilters registry value.
- Remove everything and make sure that "dumpfve.sys" is the only value listed.
- Exit Registry editor.
- Restart the computer to enable Fast Startup.
- SarinBarnabasJul 09, 2019Copper ContributorGood one. Thanks for updating me :-)