Microsoft Workplace Analytics Director of Solution Design Dr. Neha Shah joins other researchers and experts talking to Adam Grant, host of the WorkLife podcast, about informal networks and the power of connections to help solve problems within organizations. Read the excerpt below and listen to the podcast.
AG: Recently [you] led a study at a consulting firm. [You] knew going in that when someone in your network helps you solve problems, it improves your performance. But what about the people who are doing the helping?
NS: What we found is that when people helped others solve their work-related problems the better their performance tended to be, and that was because they were learning from helping other people solve their problems.
So if you’re getting better and better at solving problems, then it’s going to benefit your own performance …